Frequently asked questions

Our frequently asked questions page provides answers to the most common questions asked by our customers.

For each dollar you spent, you earn one customer point while being logged into your account. You can redeem these points on the checkout page to get a discount on future purchases. Collected points will expire after one year due to GDPR, so you have to redeem your points before they expire.

You can change your password if you are unable to log into your account by going to the lost your password page. If you have access to your account, you can change your password at the my account page.

We always send a payment confirmation to the email address you provide us while checking out. Make sure to check your spam folder if you haven’t received an email from us. You can add us to your contact list to ensure you receive future updates.

No, there are no risks involved when using our SoundCloud services.

You can submit up to 10 SoundCloud links on the checkout page for each order. We distribute the service you purchased throughout all the links you submit. However, you can use the order notes field also when you have a specific distribution request.

We accept PayPal, Visa, Mastercard, American Express, Discover Card, and cryptocurrency payments. Accepted cryptocurrencies are Bitcoin, Bitcoin Cash, Ethereum, Litecoin, and USD Coin.

We provide all customer to request 250 free SoundCloud plays once to test our service.

You can upload a list of comments on the product pages. A upload form appears when you enable the tickbox upload comments. We can only accept the following file types due to possible security risks: txt, pdf, doc, pages, docx, odt, xlsx, xls, xlsb, and xlsm.

Haven’t found an answer?

Feel free to contact us if your question is left unanswered or need additional information.